Return & Refund Policy
Return & Refund Policy
At Kids Club, we strive to provide high-quality kids' clothing that you and your little ones will love. However, if you’re not completely satisfied with your purchase, we’re here to help!
🔄 Return Policy
- Eligibility: Returns are accepted within 7 days of receiving your order.
- Condition: Items must be unused, unwashed, and in their original packaging with tags attached.
- Non-Returnable Items: Sale items, accessories, and undergarments (for hygiene reasons) cannot be returned.
💰 Refund Policy
- Refunds are only issued in case of defective or incorrect items received.
- Once we receive and inspect the returned item, we’ll notify you about the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days to your original payment method or as store credit.
🔁 Exchange Policy
- We offer size and product exchanges (subject to stock availability).
- If your desired exchange is unavailable, we’ll offer a refund or store credit.
🚚 Return Process
- Email us at [kidsclubofficial0@gmail.com] with your order number, reason for return, and photos (if applicable).
- Ship the item back to our provided address (return shipping cost is the customer’s responsibility unless the item is defective or incorrect).
- Once received, we’ll process your return or exchange.
❌ Order Cancellations
- Orders can be canceled within 24 hours of purchase. After this period, cancellations are not accepted as processing begins.